F.a.q
How much does a new website cost?
There’s not one single answer to this question. A website design is quoted based on the needs of each individual project. Every website is unique and requires different components; we design and develop custom websites specifically for your small business. We’ll ask a lot of questions, assess your needs, and give you a quote based on that assessment. Most of our sites run in the € 600 – € 5,000 range, but can be more or less depending on needs.
How long will it take to get a new website?
On average, we shoot for a six to eight week turnaround, but the pace of any project is set by each client. How much input you can provide during the initial stages, your availability with feedback, how soon the content is ready – all this affects the speed of completion. The functionality needs may also play a role – more complex sites will take more time to develop.
Do I have to be local to work with you?
Nope! We work with clients all over the world. Our whole team works remotely, allowing us to find the absolute best team for our business.
Will I be able to update the site myself when it’s finished?
Yes! We love it when our clients take control of their website and learn to manage it on their own. We’ll provide you with a set of comprehensive video tutorials to help you learn your way around, as well provide you with a training session to help get you on your way. (Note: We love to answer your questions!)
Will you maintain my site for me?
We can! We provide on-going support for many of our clients
Will my website be mobile-friendly?
Absolutely! Having a mobile-friendly website is more important than ever! We work hard to ensure your website looks great on a variety of devices.
When do I pay?
We offer a variety of payment options, varying from a one-time, up-front payment to six automated monthly payments dependent on the amount and the scale of the project . We understand that this is a big investment and want to help you budget for the expense in whatever way possible.
We accept checks, Bank transfers, PayPal, and all major credit cards.
How much input do I have in the process?
A lot! Your input and feedback is crucial to this process. We’ll start with a lot of questions about your needs, your likes, your wants and work with you to develop just the right look and functionality.
Who writes the content for the site?
Usually that is you. You are the expert on your business, so it’s usually best if it comes from you. If you need help, we have a copywriter on our team who can help clean up or write original content for you at an additional cost..
Where should my website be hosted?
Hosting is super important! When it comes to hosting, you get what you pay for. We’re offering hosting services if you haven’t already one, to help you buy the best combination at the right price for your needs.
I’m on a strict budget. Do you have any low cost options?
A custom website can be a big investment and not all small businesses have the budget for. We offer a budget package which will help you get online with a nice looking website fast.
What if I need help on my site down the road?
We are only an email away! We’re here to help you as much or as little as you need, and we won’t disappear once the site is launched. We’ve been doing this for years, so we aren’t going anywhere anytime soon.
What kind of businesses can you work with?
We work with a broad range of company types [small start-ups, large corporations, nonprofits, B2B, B2C and more] across many business industries [technology, food, apparel, health + beauty, camps, travel, finance, arts, fair trade, and more.]
Over the years, we’ve helped businesses improve customer service, market their products, and attract customers. Functionality requests range from basic to advanced. Our team takes the time to get to know your industry, organization, and competitors to ensure your site supports all of your goals.
Who will i work with during the project?
This is a great question to ask and you should ask it of any web design and development firm you are considering. Many firms will farm out work to freelancers or interns. Some firms give little or no access to client’s who want to speak directly with their designers or developers. Our clients work directly with our tight knit crew. Who that will be depends on your project needs and what stage of the process you are in during the project. The Founder, John stays involved from start to finish.
Do i own my website?
YES! Everything that we build will be 100% owned by you. Most of our clients stay with us for the life of the website. Our team is just irresistible that way. But if for any reason you decide you want to take your site to another hosting service and get another company to service the site, we will happily assist you in making the transition as effortlessly and efficiently as possible. The website is yours after all, and we want you to take it wherever you go.
What's with the name?
Well you see we always carry our Backpacks everywhere…